– No, you should not ⚠️!
– If you do, we cannot process your documents
– Just ask for a ‘domestic invoice’ (with VAT) by showing Skiptax invoice address (don’t even mention it’s for tax-free, it might confuse store staff who would automatically start editing you their own tax form)
– Usually 2 hours ⏱
– Sometimes a bit longer when it’s busy
– No worries, we keep you date of departure in sight and will verify your invoices in time
– On average 85% of VAT (example: you buy for € 1.200 VAT included -> 20% VAT rate means € 200 VAT -> you get € 170)
– On average 15% more than what you are usually being refunded
– Chat with us if you want to know your exact refund for a purchase
Usually within 24 hours !
– Sometimes a bit longer when it’s busy
– Your refund is guaranteed if you get your form scanned (or when you upload a photo of your stamped form)
– You need to be a resident outside of the European Union (EU)
– If your passport is from a non-EU country, no need to show any other document (unless requested by us or by Customs)
– If your passport is from an EU country, you need to show other evidence that you reside outside of the EU (for French citizens, you must show your consulate card)
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– We “consolidate” all your purchases in one country to see if you reach the minimum amount
In france, you need to spend at least 175€.
– Example in France:
If you buy € 125 in one store and the next day € 75 in another store -> total is € 200 -> you can use Skiptax !
1. Add invoices
– Request Skiptax invoices when you buy
– Take photos of your invoices (make sure the four edges are visible !)
– Do not request tax forms in store
2. Get your form stamped or scanned
– We email you your tax form
– Print it before going to the airport/border
– At the airport/border, get the form scanned at the PABLO terminal before checking-in
3. Receive your refund
– Provide your banking information in the app
– Get your refund within 24 hours
– Countries
France, (we are working on adding more countries)
– Stores
Any store, provided you get a Skiptax invoice
– Online
Yes, provided you get a Skiptax invoice
– Yes !
– Request a Skiptax invoice
Input
Skiptaxinvoice address in the “invoicing address” field when you order (we cannot process “order confirmations” or invoices addressed to your own name)
– The e-merchant must be VAT registered in the country where the goods are delivered
Example 1: delivery in France of a purchase made on a French website -> no problem
Example 2: delivery in France of a purchase mad on a UK website -> the UK e-merchant must be VAT registered in France. This is the case for most e-merchants.
You have received an “invoice” where only the Skiptax address needs to be filled out in a specific box?
Fill the box yourself manually.
You have received a simple “receipt” or “ticket”?
You cannot add the Skiptax info manually. Ask store staff to annotate the purchase receipt by indicating where/how Skiptax can subsequently request an invoice (email address, phone number…).
– Identification of the store (name and address)
– Date
– Invoice number
– Description of each line item
– VAT rate for each line item (important for stores selling products with different rates such as grocery stores, pharmacies, FNAC…)
– VAT rate and total amount (per VAT rate)
– Identification of the buyer (Skiptax)
Request a Skiptax invoice in store right before paying for the goods.
– Most stores can edit invoices instantly (this function is integrated into their cash register software).
– Provide store staff with the required Skiptax invoice information for the relevant country (see Skiptax invoice address in France)
– Stores have the legal obligation to provide an invoice when requested!
– Take a good quality picture of your invoice.
– All mentions must be clearly readable.
– All 4 edges of the invoice must be visible.
– One page = one picture.
– As soon as possible.
– Preferably the date of the purchase (especially during peak periods such as after Christmas and during the summer holiday).
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– Once you have taken pictures of all your invoices (you are finished shopping)
– The sooner the better
– Press the ‘I’m done shopping’ button once all your invoices have been validated
– We normally process your form within a couple of minutes ⏱ of receiving your request.
– If you have specific constraints regarding the timing of receiving your form, contact us !
– Your passport
If you hold an EU passport, other evidence that you reside outside the EU (French citizens must show their consular card)
– All the goods listed on your form (better if unused and in their original packaging)
– Your tax-free form on the Skiptax app
– Your flight information (ticket, reservation…)
– Electronic validation: nothing, we will be notified electronically.
– Stamp validation: take a picture of your stamped form and sent it on the app or at contact@skiptax.com (make sure you do this even if the agent stamping your form proposes to keep it and send it back to us!)
Most goods, as long as they are exported in your personal luggage.
– Exceptions: firearms, endangered species, drug substance…
– In case of doubt, drop us a line in the app.
– Services (hotels, restaurant, taxis…) cannot be purchased tax-free.
Yes ! We will just ask you to take a picture of your your consulate card !