Do I need to ask for a tax-free form in the store?2020-12-31T14:36:15+00:00

– No, you should not ⚠️!
– If you do, we cannot process your documents
– Just ask for a ‘domestic invoice’ (with VAT) by showing Skiptax invoice address (don’t even mention it’s for tax-free, it might confuse store staff who would automatically start editing you their own tax form)

How long it takes to verify uploaded invoices2020-12-31T14:35:55+00:00

– Usually 2 hours ⏱
– Sometimes a bit longer when it’s busy
– No worries, we keep you date of departure in sight and will verify your invoices in time

How much do we refund you2021-03-28T21:53:54+00:00

– On average 80% of VAT   (example: you buy for € 1.200 VAT included -> 20% VAT rate means € 200 VAT -> you get € 170)
– On average 15% more than what you are usually being refunded
– Chat with us if you want to know your exact refund for a purchase

How fast do I get my refund ?2020-12-31T14:35:55+00:00

Usually within 24 hours !
– Sometimes a bit longer when it’s busy
– Your refund is guaranteed if you get your form scanned (or when you upload a photo of your stamped form)

How can I get a refund ?2020-12-31T14:35:55+00:00

– You need to be a resident outside of the European Union (EU)
– If your passport is from a non-EU country, no need to show any other document (unless requested by us or by Customs)
– If your passport is from an EU country, you need to show other evidence that you reside outside of the EU (for French citizens, you must show your consulate card)

Skiptax invoice address in France2020-12-31T14:36:16+00:00



VAT not required
Skiptax company registration number sometimes requested
SIRET: 843 1749 210 0026
What’s the minimum amount I need to spend ?2021-03-28T21:51:22+00:00

– We “consolidate” all your purchases in one country to see if you reach the minimum amount


In France, you need to spend at least 100€.

– Example in France:

If you buy € 25 in one store and the next day € 75 in another store -> total is € 100 -> you can use Skiptax !

How to use Skiptax, step by step2020-12-31T14:36:16+00:00
1. Add invoices

– Request Skiptax invoices when you buy
– Take photos of your invoices (make sure the four edges are visible !)
– Do not request tax forms in store

2. Get your form stamped or scanned

– We email you your tax form
– Print it before going to the airport/border
– At the airport/border, get the form scanned at the PABLO terminal before checking-in

3. Receive your refund

– Provide your banking information in the app
– Get your refund within 24 hours

Where can I use Skiptax2020-12-31T14:35:54+00:00
– Countries

France,  (we are working on adding more countries)

– Stores

Any store, provided you get a Skiptax invoice

– Online

Yes, provided you get a Skiptax invoice

Can I use it for online purchases?2020-12-31T14:36:15+00:00

– Yes !

– Request a Skiptax invoice


Skiptaxinvoice address in the “invoicing address” field when you order (we cannot process “order confirmations” or invoices addressed to your own name)

– The e-merchant must be VAT registered in the country where the goods are delivered

Example 1: delivery in France of a purchase made on a French website -> no problem

Example 2: delivery in France of a purchase mad on a UK website -> the UK e-merchant must be VAT registered in France. This is the case for most e-merchants.

Can I annotate the document with the Skiptax address manually2020-12-31T14:35:54+00:00
You have received an “invoice” where only the Skiptax address needs to be filled out in a specific box?

Fill the box yourself manually.

You have received a simple “receipt” or “ticket”?

You cannot add the Skiptax info manually. Ask store staff to annotate the purchase receipt by indicating where/how Skiptax can subsequently request an invoice (email address, phone number…).

What mentions must be recorded on invoices2020-12-31T14:35:53+00:00

– Identification of the store (name and address)
– Date
– Invoice number
– Description of each line item
– VAT rate for each line item (important for stores selling products with different rates such as grocery stores, pharmacies, FNAC…)
– VAT rate and total amount (per VAT rate)
– Identification of the buyer (Skiptax)

How to request a Skiptax invoice2021-04-08T10:39:11+00:00

Request a Skiptax invoice in store right before paying for the goods.
– Most stores can edit invoices instantly (this function is integrated into their cash register software).
– Provide store staff with the required Skiptax invoice information for the relevant country (see Skiptax invoice address in France)
– Stores have the legal obligation to provide an invoice when requested!


If you want your name to also appear for warranty or insurance reasons: we recommend you to write
your Last Name/First Name and then

c/o Skiptax 
76 Rue de la Pompe
75016 Paris

How to upload an invoice2020-12-31T14:35:54+00:00

– Take a good quality picture of your invoice.
– All mentions must be clearly readable.
– All 4 edges of the invoice must be visible.
– One page = one picture.

When to upload an invoice2020-12-31T14:35:54+00:00

– As soon as possible.
– Preferably the date of the purchase (especially during peak periods such as after Christmas and during the summer holiday).

Skiptax invoice address in France2020-12-31T14:36:16+00:00



VAT not required
Skiptax company registration number sometimes requested
SIRET: 843 1749 210 0026
When to request your form2021-02-01T10:10:38+00:00

– Once you have taken pictures of all your invoices (you are finished shopping)
– The sooner the better
– Press the ‘I’m done shopping’ button once all your invoices have been validated

When will I receive my tax free form2021-02-01T10:11:43+00:00

– We normally process your form within a couple of minutes ⏱ of receiving your request.
– If you have specific constraints regarding the timing of receiving your form, contact us !

What you need to prepare2021-02-01T10:15:43+00:00

– Your passport

If you hold an EU passport, other evidence that you reside outside the EU (French citizens must show their consular card)

– All the goods listed on your form (better if unused and in their original packaging)
– Your tax-free form on the Skiptax app
– Your flight information (ticket, reservation…)

What to do after validation2021-02-01T10:15:51+00:00

– Electronic validation: nothing, we will be notified electronically.
– Stamp validation: take a picture of your stamped form and sent it on the app or at contact@skiptax.com (make sure you do this even if the agent stamping your form proposes to keep it and send it back to us!)

What can be purchased tax free ?2020-12-31T14:35:52+00:00

Most goods, as long as they are exported in your personal luggage.
– Exceptions: firearms, endangered species, drug substance…
– In case of doubt, drop us a line in the app.
– Services (hotels, restaurant, taxis…) cannot be purchased tax-free.

Can I get a tax refund as a french expat ?2020-12-31T14:35:32+00:00

Yes ! We will just ask you to take a picture of your your consulate card !

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